Customer Support Specialist
Responsibilities
- Handle inbound enquiries (calls, messengers, email)
- Advise clients on purchase and documentation process
- Log all interactions in CRM
- Coordinate with sales managers
- Manage complaints and escalations
Requirements
- 1+ year in customer service
- Clear communication, stress resilience
- Kazakh and Russian language skills
What We Offer
- Fixed salary
- 5/2 schedule
- Official employment
- Training and development